Customer Support

FIRST Engineering & Software System operates a 24-hour hot line support system, through which FIRST's staff can receive client's problems and comments at any time along the week.

Technical support is delivered by a qualified and customer-oriented team during the warranty periods and the annual technical support agreement FIRST establishes with it's clients at competitive prices. 

Through such agreements FIRST ensures the continuity of supporting clients as well as maintaining and considering their valuable feedback

All clients can report enhancements, inquiries, problems, or bugs via: